Services

Product Training

The American Fire Control Workshop provides an introduction to American AFC fire protection products. These two days course is held free of charge, at American Fire Control USA’s Florida demonstration center. It includes classroom instruction, hands-on activities in the American AFC fire protection device lab, and a tour of the American AFC pre-fabrication facility.
Training attendees will be provided with meals, and daily transportation to and from the hotel.
For further details, please email the American Fire Control Workshop Administrator at marketing@american-afc.com

Customer Service

Our courteous inside customer service representatives are anxious to answer your questions, solve your problems, enter your order or serve you in any way possible.
For further details, please email the American Fire Control Customer Service Representative at
customerservice@american-afc.com

Five-Year Warranty

WARRANTY AND DISCLAIMER: We warrant American AFC products for a period of five (5) years* after purchase against defects in materials or workmanship. American AFC will repair or replace product which fails to satisfy this warranty. Repair or replacement shall be at the discretion of American AFC. Products must be promptly returned to American AFC for warranty service. We will not be responsible for: wear and tear; any improper installation, use, maintenance or storage; negligence of the owner or user; repair or modification after delivery; damage; failure to follow our instructions or recommendations; or anything else beyond our control. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, OTHER THAN THOSE INCLUDED IN THIS WARRANTY STATEMENT, AND WE DISCLAIM ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Further, we will not be responsible for any consequential, incidental or indirect damages (including, but not limited to, any loss of profits) from any cause whatsoever. No person has authority to change this warranty.

Sales International

If you're considering any of our products for a project located outside the United States and require more information or a customized quote, we invite you to get in touch with American AFC International Sales. We are here to assist you. You can reach us at sales-int@american-afc.com, and we'll be delighted to support your endeavors.

Committed to Sustainability

At American AFC, we believe that sustainable manufacturing practices play a crucial role in ensuring the longevity of both our business and the planet. As a result, we take our environmental responsibility seriously and are dedicated to reducing our impact on the environment. Our efforts towards sustainability include reducing waste and utilizing renewable energy sources.
Implementing recycling and waste reduction programs helps us minimize waste output, while investing in energy-efficient technology and equipment reduces our energy usage. We also offset our energy usage by utilizing renewable energy sources such as solar power. American AFC partners with suppliers and vendors who share our commitment to sustainability and educates both employees and customers on the importance of sustainability and environmental responsibility.

Responsibility

Responsibility is a key value for our organization and drives all of our decisions and actions. We understand that our actions have a ripple effect and therefore, we are dedicated to being responsible in every aspect of our business. Whether it be through minimizing our environmental impact, promoting ethical practices, or ensuring the health and safety of our workforce, we are constantly striving to be the best we can be. Our commitment to responsibility is not only the right thing to do, but it also helps us maintain a positive reputation, build trust with our stakeholders, and ensure the long-term success of our business.